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About Our Raw Pet Food, please read! A raw dog diet can be very scary & difficult if you are unaware of what to do or what to expect.

Shipping of Raw Foods:

Great news! We offer shipping services for all of our raw pet foods across the United. Please note that we ship to the lower 48 states. Our insulated boxes and coolants are included in the freight cost to ensure that your purchase arrives safely and securely. You can trust our professional team to handle your shipment with care and efficiency, no matter where you are located in the country.

If you want us to ship to Hawaii, Alaska and Puerto Rico, you will be responsible for shipping charges, that will be shown at checkout.

 

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 While we unfortunately don't ship overseas or to Canada at this time, we're always looking for ways to expand our services and reach more customers. Stay tuned for updates!

 

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Packing your box for Shipment

All of our products are shipped frozen in insulated boxes with dry ice and ice packs. Our boxes are limited to 50 LBS to ensure that your arrives perfectly frozen and tightly packed. You can rest assured that your pet food will arrive safe and sound, even if it's starting to defrost a bit. We can't wait for you to try our products!"

 

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Refund Policy for Raw Foods

We do not offer refunds or exchanges once an item is purchased due to the perishable nature of our product. Therefore, we advise our customers to purchase at their own risk. However, if you have item that you cannot feed for some reason, please feel free to email us at info@beyondwhiskers.com for any tips or tricks on how to feed or for some possible other uses for that product. We are always happy to assist you in any way can.

 

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My Pet won't eat the raw food

​We understand that each pet has unique preferences and may not always accept new items. Please note that we do not offer refunds or exchanges for such cases. We recommend re-freezing the item and attempting to introduce it again at a later time. Alternatively, you may try using raw feeding techniques to encourage your pet to try the item

 

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My package was damaged, what now?

Thank you for your recent purchase. We understand that from time-to-time packages may arrive damaged due to issues with the carrier. If you have received a damaged order, we kindly ask that you notify us within 24 hours of and provide photographs of the damaged box and contents. These photos are necessary for us to file a claim with the carriers. Once we have received the necessary information, we will contact the carrier and inform you of the next steps to rectify the situation. Thank you for your cooperation, this may take 7-10 business days to sort out.

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My Package says it was delivered , But I don't see it! 

We are thrilled to be your go-to delivery service! At BeyondWhiskers, we make sure that your packages are delivered right to your doorstep. Even if you're not home, our trusted partnered Carriers, will leave your package at your front door without requiring a signature. Please keep in mind once your package has been delivered, BeyondWhiskers is no longer responsible for any missing or damaged shipments. Thank you for your understanding!

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My dog seems sick, why?

Stools

It is of utmost importance to observe and comprehend your dog's stool when feeding a raw diet. This practice can provide valuable insights into their internal health. If your dog is experiencing difficulty in defecating or has white or crumb feces, it may indicate an excessive amount of bone in their diet. Soft stool, on the other hand, may suggest an insufficient amount of bone, an excess of organ meat, or overfeeding. If your dog's stool is soft and contains mucous, it may be due to an overconsumption of skin and/or fat, and it is recommended to remove any excess skin and/or fat from their subsequent meal.

A raw diet for dogs has been found to increase the absorption and utilization of protein, resulting in smaller, less frequent, and less odorous stools. Additionally, it has been observed that these stools can turn white and disintegrate after a few days, which is a noteworthy benefit compared to processed kibble stools.

​Feeding too much bone can cause constipation, so it's important to balance it out with boneless meats. If that doesn't work, fasting your pet for 24 hours can help. Another option is to introduce raw canned pumpkin into their diet

When transitioning to a raw diet, it is common for dogs to experience diarrhea, which is characterized by watery and loose stool. However, with some basic feeding changes, this issue should resolve within a day or two. If your dog exhibits bright red blood spots in their stool, there is no need to rush to the vet as this is typically not a cause for concern. This may indicate irritation in the large intestine, especially if the dog has been experiencing diarrhea or difficulty with bowel movements. Alternatively, it could be caused by scratches in the GI tract from very bony stools. By monitoring your dog's condition and following a few simple steps, such as removing skin and fat from their diet, feeding more bone, and reducing the amount of food being offered, you can help your dog return to normal stool. Remember, overfeeding can shock the system and cause diarrhea, so it's important to be mindful of your dog's diet.

​Drinking 

As you might know, meat is mostly made up of water. Raw fed dogs tend to drink less water because they are getting water from their diet. Kibble has no water content in it, therefore dogs on a kibble diet tend to be thirsty more often and drink larger amounts of water. Just make sure that your dog has easy access to clean, fresh water.

Salmonella Risks

Raw feeding for dogs has been a subject of debate for many years. However, it is important to note that the likelihood of your dog contracting salmonella poisoning from raw meat is relatively low. In fact, most cases of salmonella in dogs are attributed to contaminated kibble. By maintaining proper hygiene and disinfecting surface that comes into contact with raw meat, you can help ensure your dog's safety. It is worth noting that dogs have a more acidic stomach than humans, which aids in the destruction of most bacteria.

​Throwing up

If you're feeding your dog a raw diet, you may have experienced what's known as "hunger pukes". This happens because raw and kibble are digested at different rates. While kibble can sit in your dog's stomach for up to 6 hours, raw is consumed within 2 hours, leaving your dog feeling hungry much quicker. To avoid hunger pukes, try feeding at random times instead of on a strict schedule.  If switching up meal times doesn't work, try incorporating a snack in between meals or feeding a smaller meal in between regular ones. However, if your dog is throwing up repeatedly or acting strange, it's important to see your vet immediately. Don't wait to get the help your furry friend needs."

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BeyondWhiskersWholesale.com
We Ship to all the USA 48 for free.
We also ship worldwide.

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Our Mailing address is 12121 Little Rd Ste 316, Hudson FL, 34669
Email: info@beyondWhiskers.com
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We value quality and safety over all else. Our items are manufactured by a certified USDA Handler and in a SQF Certified Facility,
and Packaged by a Certified Food Handler

Info

Although rare, Some items May be delayed due to unforeseen circumstances, If this occurs, please allow 2-4 weeks for the affected item to be delivered. We will message you to let you know of any issues an offer a 20% discount on the affected product or a full refund. 

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Disclaimer for our items: These products are not intended to diagnose, treat, cure, or prevent any disease. The information is not intended as a substitute for the advice of a physician or veterinarian. This information is not intended as a substitute for the reader's independent judgment and personal responsibility. Health issues are far too important to delegate to anyone else. It is highly recommended you research and seek information and counsel from as wide a variety of sources as possible, so you can make well-informed educated decisions about your Pet.

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